Return and Exchange Policy

If you don't like our product quality or not fit according to your given size just email us "[email protected]" We offer you full refund or Replace your order.


All eligible returns must be accompanied by a return form, the original invoice, and any original tag(s) attached. All refunds will be made in the form of the original payment card you provided while purchasing. Any original shipping charges will not be refunded. We are also so confident that you will absolutely love our kilts that we offer a 30-day money-back guarantee. Go ahead, give us a try. Once you try it on, you won’t want to give it back. However, if you do not love our kilts as much as we do the first time you try it on, send it back for a full refund of your original order.

  • Traditional Kilts accepts returns and exchanges within 15 days of the order shipment date on items in salable condition - unused, unworn, and unwashed.
  • Products must be returned with the invoice and with all tags attached in its original packaging materials.
  • Returns are processed within approximately 2 weeks.
  • We are responsible all damages or missing items or wrong delivery by carrier company
  • Defective Goods & Wrong Items: In the event that you receive defective or wrong items, please contact us on our email [email protected] with details and we’ll gladly start an investigation.


Returns may take 15 business days to process. Once the return has been approved, an exchange or refund will be processed. Please NOTE, refunds may take 10 to 14 business days to refund back into your account.

Please make the necessary arrangements to be present at the time of delivery, because we aren’t responsible for stolen/lost orders that shows as delivered.




  • Pack the items:

     Package your unworn items, with original tags, using the original packing provided.

We're rated Excellent on Trustpilot

  • Customer service was great! I ordered this kilt for a special event and when I asked for an estimated delivery date, they made sure my kilt arrived before the event.

    Todd Newell ★★★★★
  • My expectations were exceeded with Traditional Kilts. They were helpful online, the materials were high quality, and (importantly) their rush order arrived under 7 days. I was so relieved and grateful!

    Molly Cummings ★★★★★
  • We were looking for a good kilt for our grandson, and came across Traditional Kilt. Our purchase arrived in good time and was exactly what we had anticipated. The fabric is very good and the sporran is awesome.

    David Morrison ★★★★★
  • The kilt and sash are both beautiful, quite heavy! And they fit well. A friend saw them just after they arrived (much faster than expected, as well) and said she’d be buying her next one from you. I’m so excited to show each piece off later this month at a Celtic Festival!

    Erin Sullivan ★★★★★
  • The personal customer service was amazing. I received exactly what I wanted, in a very timely fashion. This was particularly important as I was ordering for a film. The quality was perfect, and was what I had hoped! Thank you!

    Dawn Line ★★★★★
  • Great product! Great service! I needed it for a wedding in Scotland in 7 days and they got it to me in 5. Everything fit perfectly and was authentic... or so I was told. Would go back to them if I ever needed more.

    Trong-Hoa Nguyen ★★★★★
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